How Numbr works

The world of telecommunication and international calls is very complex. Numbr is making this world simpler and providing users with easy access to international phone numbers and inexpensive international calls.

What is needed to make a call

To make calls using Numbr you need:

  1. Number (subscription)
    • weekly, monthly or yearly automatically renewable subscription to keep your number active
  2. Credits (consumable)
    • one-time purchases of calling credits
    • credits do not expire
    • need to be purchased manually when spent
  3. Internet connectivity
    • Wi-Fi or Mobile data are needed to make and receive calls

How to set up your 2nd phone number

  1. Tap the "GET A NUMBER" button on the top of the home screen.
  2. The app offers you one of the available numbers for a given country. To change your country or number preference, tap the "CHANGE A NUMBER" button and pick a country of your desired virtual number.
  3. Choose from the list of available numbers and confirm your selection.
  4. Choose the desired subscription period for your number.
  5. Make a purchase using your Apple ID.

How to purchase credits

Every new user is given 20 free calling credits that can be used to make or receive calls on a purchased number. In order to be able to make or receive calls after spending free trial credits, you need to purchase one of the credit packages via your Apple ID.  Credit packages are one-time purchases and they do not expire and do not automatically renew.

  1. Go to Contacts or Profile section in the app.
  2. Tap on the "BUY CREDITS" button.
  3. Choose your preferred package of credits.
  4. Make a purchase using your Apple ID.

How to make a call

  1. Purchase your number as described above.
  2. Make sure you have enough calling credits to avoid being cut mid-call. You can check your remaining credits in the profile or contacts section of the app.
  3. Go either to a dial-pad or contact list in the app.
  4. Either choose the contact or dial in the number you want to call.
  5. Confirm and call.

How much does a call cost

Each country has a specific price for making and receiving calls. Some of them even have specific prices for certain regions, cities or mobile operators. To save you from scrolling through thousands of price lists, the app offers a simple Tariff calculator.

  1. Go to the profile section of the app.
  2. Tap on Tariffs.
  3. The "FROM" field is pre-set based on what phone number you purchased. You can change it manually by tapping the field.
  4. Tap on the "TO" field and choose which country you would like to call.
  5. The calculator displays how many calling credits per minute it takes to
    a) to make a call from your number to a country you chose (Outgoing)
    b) to receive a call to your number from a country you chose (Incoming)

 

How to cancel

Since all purchases are made via Apple, you will need to access your subscriptions under your Apple ID and deactivate it. Once your subscription is deactivated, your phone number is returned to the pool of numbers and can be purchased by other users. Credits that you purchased do not expire. If you decide to purchase a different number, the credits will be transferred. However, you need to purchase the number with the same Apple ID that you used to purchase credits.

 

Best,

App Toro Team

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